Communication of alcohol and smoking lifestyle advice to the gastroenterological patient.

Andrew D Spence, Mais Khasawneh, Patrick B Allen, Jennifer Addley

Journal: Best practice & research. Clinical gastroenterology 2018;31(5):597-604

PMID: 29195680

Abstract

Effective communication between healthcare staff and patients is central to development of the patient-professional relationship. Many barriers influence this communication, often resulting in patients' lack of understanding and retention of information, particularly affecting advice regarding lifestyle habits, such as alcohol consumption and smoking. Alcohol and smoking misuse are potentially modifiable risk factors known to adversely affect a variety of gastroenterological conditions and improvements in communication with patients regarding this is an important management component. This review discusses the clinical impact of these factors and how healthcare professionals can improve communication. We discuss how enhancing verbal communication skills through medical training leads to greater outcomes in patient satisfaction and adherence to treatment and advice. In addition, with the rapid digitalisation of society, platforms such as social media and smartphone applications may be considered as adjuncts to traditional forms of communication.

Copyright © 2017 Elsevier Ltd. All rights reserved.

Address: Cancer Epidemiology and Health Services Research Group, Centre for Public Health, Queen's University Belfast, Belfast, Northern Ireland, United Kingdom. Electronic address: [email protected].; South Eastern Health and Social Care Trust, Belfast, Northern Ireland, United Kingdom.
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